Purpose
These general terms and conditions of sale govern the contractual relationship between Fabien DELOYE EI (sole proprietorship, SIRET 831 132 899 00020) and any client in connection with web development, technical consulting and related services.
Services
Custom web applications
Business tools, SaaS, automation
Business websites and e-commerce
WordPress, Shopify, PrestaShop or custom
Technical consulting and audits
Strategic advice, solution selection
ERP integration
Sage 100c, APIs, webhooks
Maintenance and support
Bug fixes, enhancements, monitoring
The details of the services, timelines and deliverables are set out in a quote or commercial proposal previously accepted by the Client.
Quotes and orders
Every project is covered by a free detailed quote, valid for 30 days from its date of issue.
The order is considered firm once the quote has been accepted in writing (signature or confirmation email) and, where applicable, the deposit has been received.
Pricing and payment
Hourly
Actual time spent, transparent tracking
Daily
7-hour working day
Flat fee
Fixed price, defined scope
Prices are in euros, excluding VAT. VAT not applicable, Article 293 B of the French General Tax Code (CGI) (subject to any change in tax status).
Payment terms (deposit, schedule, deadlines) are set out in the quote and tailored to each engagement. Payment by bank transfer.
In the event of late payment, penalties will apply at three times the legal interest rate, together with a fixed recovery fee of €40 (Articles L.441-10 and D.441-5 of the French Commercial Code).
Timelines
Timelines stated in the quote are given for information only.
Any delay attributable to the Client (late approval, change of scope) may result in a postponement and a revision of the quote.
Client obligations
- Provide content within the agreed timeframes
- Appoint a single point of contact
- Approve deliverables within 5 business days
- Pay invoices on time
Intellectual property
Rights are transferred upon full payment.
Open source libraries and tools remain subject to their respective licenses.
Unless otherwise agreed, Fabien DELOYE reserves the right to showcase the project in his portfolio.
Warranty
30-day warranty included
Bug fixes within the approved scope.
Beyond that period, a maintenance contract may be offered separately.
Liability
Obligation of means, not of result.
Liability is limited to the amounts received for the service concerned.
Termination
After formal notice that remains unheeded for 15 days.
Services completed and in progress remain payable. The deposit is retained.
Force majeure
Neither party shall be held liable in the event of force majeure (Article 1218 of the French Civil Code).
Governing law
French law. Amicable settlement is preferred; failing that, the courts of the registered office shall have jurisdiction.